NOTE: This change does NOT impact members who signed up directly with Apple Podcasts! That solution works great and WILL NOT CHANGE! This is only for those who joined via Libsyn.
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A BIG UPGRADE FOR OUR LIBSYN/SPOOKY STUDIO APP USERS (UPDATED 10/24/24)
FORMER LIBSYN/SPOOKY STUDIO APP USERS: READ THIS POST TO MAINTAIN ACCESS TO YOUR JIM HAROLD PLUS MEMBERSHIP AT NO ADDED COST!
Dear Plus Members who joined via Libsyn,
I have some exciting news to share with you! Here are the key points:
We’re moving all Plus members who originally signed up via Libsyn & used the Spooky Studio App to a new platform called Supporting Cast.
- This upgrade is at no additional cost to you & you have been given access to the new system for the remaining term of your existing membership.
- You’ll get improved features and reliability.
- Switch to the new platform ASAP to ensure uninterrupted access. You’ve been sent an email on how to get started from our new partners at Supporting Cast.
- All content has been removed from the Spooky Studio App.
- Since there will be no further technical updates to the app, we strongly recommend existing members who joined via Libsyn remove the app from your devices and start using the Supporting Cast version of the Plus Club.
There is no need for the app any longer as you’ll now be able to listen in podcast apps like Spotify, Apple Podcasts and more!
Recently, our new plus club partner Supporting Cast emailed you instructions to access your new SPOOKY STUDIO PLUS account.
Please read the full letter below for important details and next steps. I know it’s long but I want you to have all the info:
We’re upgrading our Spooky Studio Plus experience by moving our current members who registered via Libsyn using the Spooky Studio App to a new platform called Supporting Cast. This change will bring you better features and improved reliability.
You will need to move to this new solution NOW to access to Plus Club content.
Great News: No Extra Cost!
I’m giving you access to our new “Spooky Studio Plus” platform via Supporting Cast at no additional cost for the remainder of your current membership term.
What This Means for You
Improved Listening Experience: You’ll be able to access our Plus content directly through your favorite podcast apps like Spotify and Apple Podcasts – no separate app needed!
No Additional Cost: Yes, I’m saying it again because it’s important – there’s no extra charge for this upgrade for existing members who signed up through Libsyn!
Enhanced Reliability: The Spooky Studio App was great for its time, but technology moves on and it is no longer supported. I’m excited to provide you with the most consistent and dependable listening experience possible. Supporting Cast is trusted by industry leaders like Wondery, Slate, NBC, Sony Music, WNYC, and more, which gives me confidence they are the best option for Spooky Studio PLUS.
Exclusive Future Offer: When it comes time for your membership renewal, you’ll receive a special offer as a thank you for your continued support. This offer won’t be available to the general public – it’s my way of showing appreciation for your loyalty.
Important: Ensure Uninterrupted Access to Plus Content
To guarantee your continued access to all Plus content, you must switch to the new Supporting Cast platform now.
Libsyn indicated they would not release a required Google update for the Spooky Studio app due by 8/31/24. To keep in compliance, I removed the Android App from the Google Play store on 8/29/24.
This development impacted a large percentage of our users and meant we needed to move completely to the new platform faster than I originally planned.
Since we had to make this pivot earlier than planned, we also removed the iOS app from the Apple App Store.
ALL CONTENT HAS NOW BEEN REMOVED FROM THE SPOOKY STUDIO APP.
Therefore, the Supporting Cast platform will be the exclusive way to continue using your Plus access with your existing membership (purchased via Libsyn) going forward. Again, this DOES NOT impact users who signed up DIRECTLY through Apple Podcasts.
Next Steps
- Open the email with instructions to access your new Supporting Cast account from Supporting Cast.
- All auto-renewals via Libsyn were canceled as of August 6, 2024. Please contact me personally if you notice any unexpected charges from Libsyn.
- For uninterrupted access to Plus content, please move to the new Supporting Cast platform using the directions in their email. This will ensure you don’t miss any exclusive content or experience any disruptions in service.
Remember: No Extra Cost
I want to emphasize one last time – this upgrade to Supporting Cast comes at no additional cost for the remainder of your current membership term if you still have time left on that Libsyn subscription.
I’m really excited about this upgrade and hope you’ll enjoy the improved Spooky Studio Plus experience as much as I do. If you have any questions at all, please don’t hesitate to reach out:
Use our contact form: https://jimharold.com/contact-jim/
For assistance with the Supporting Cast platform (email): [email protected]
Thank you for being a valued Plus member. I truly appreciate your support and I’m committed to making your PLUS experience even better.
Stay Spooky!